Unleash potential through hands-on expertise in advanced leadership and organizational development
Our expertise lies in organizational development, which serves as the cornerstone for cultivating exceptional cultures.
Through careful selection, development, and promotion of the right individuals, we are catalysts for your company's growth. This growth is propelled at the intersection between your team and customers, ultimately leading to financial dominance.
Drawing from our hands-on experience across multiple sectors, we provide relatable consulting and coaching grounded in lived experiences. This unique vantage point positions us to effectively address your challenges with an authentic firsthand understanding.
We maintain an intentionally limited client base, guaranteeing a highly personalized approach every time. All of our resources are custom created, diverging from the ‘standard’ one-size-fits-all approach, ensuring your needs are constantly met.
Our focus centers on people and their experiences, driving every aspect of our commitment and approach.
“Cynthia is that rare leader and coach who inspires those she works with because she fully sees, understands, and honors the person she’s working with. She identifies their visible and yet-to-be discovered/developed talents, skills, abilities, goals, and desires for the future and connects them with activities and opportunities which foster confidence and tremendous growth.”
— Andrea Koch, Learning & Organizational Development Leader, Consultant & Coach
Explore our Services
Please note that all the services listed below serve as a generalized starting point, as we custom-tailor each solution to precisely match the unique requirements of your organization.
Organizational
Consulting
Drawing on an insider's perspective into the complexities of business, Cynthia Bentzen-Mercer brings over three decades of practical organizational development experience to the table. Her approach is far from one-size-fits-all; it's built on the foundation of customization. She crafts strategies that align with your unique needs, whether it's succession planning, organizational design, or cultural transformation.
Cynthia's distinctive skill set allows her to balance the human facets of organizational effectiveness with the practicalities of a competitive landscape. With a track record of successful outcomes and a diverse clientele, she navigates the intricacies of organizational development, ensuring your growth and success.
Executive Coaching
Our focus is on bringing out the best in you, and in turn, your organization. Cynthia is more than a coach – she's a catalyst for exponential growth. Through individualized development, she empowers executives to optimize their abilities, ultimately leading to organizational success. As executives elevate their performance, organizations experience improved retention, heightened customer and employee engagement, and optimized financial performance. Cynthia is a highly qualified Board-Certified Coach and Certified Executive Coach with a Ph.D. in Social Psychology.
Public Speaking
With over 30 years of experience, Cynthia has held sway over audiences across various settings. From main stage keynotes to emcee roles, panel discussions, and breakout sessions, she delivers powerful insights that inspire action. Her speeches are a blend of humor and humility, creating a personal connection while discussing leadership benefits, professional growth, and advancement. Cynthia specializes in building talent-based organizations, actualizing talent, enhancing organizational performance, and more, all tailored to meet your specific needs.
Workshops
Experience transformation with Cynthia's workshops, designed to cater precisely to your organization's needs. These engaging sessions, spanning from half-day to two days, are a deep dive into team development, advanced leadership growth, effective communication, and building talent-based organizations. What sets our workshops apart is their individualized approach, recognizing each client's uniqueness and desired outcomes. Unlike conventional consulting models, which often follow a rinse-and-repeat pattern, Cynthia builds workshops from scratch. This ensures a tailored experience that resonates with your team, fostering tangible change that creates a lasting impact.
The Zeal of the Heel
Introducing "The Zeal of the Heel, LLC,” an initiative born from passion and dedicated exclusively to women. Whether you're an organization fostering a women's affinity group or focusing on women's development and advancement in business, our tailor-made presentations and workshops are crafted to empower and inspire. Click below to explore how The Zeal of the Heel can be your catalyst for transformation and growth.
